Client
Genesys
Event
Xperience ANZ 2024
Date
2024
Venue
Premium Wellington venues
Premium Sydney venues
Genesys
Event:
Date:
Venue:
Project Overview
Genesys is the global leader in omnichannel customer experience and contact center solutions. CW3 have been proud partners of Genesys since 2007 assisting the delivery of large and small events and campaigns across Oceania and APJ.
In 2024 we once again delivered Genesys premier customer event through ANZ including Wellington and Sydney.









950+
30+
2
1
Project Results
The CW3 team collaborated closely with the client’s talented internal team to design and deliver two seamless events. Our responsibilities encompassed managing all venues and suppliers, as well as overseeing graphic design and creative elements across campaigns, branding, and screen content.
We led the full production and technical execution of both events, handling show calling, technical production, and stage and screen design. Additionally, CW3 played a key role in securing, managing, and coordinating the Genesys ecosystem of partners, ensuring their successful participation as exhibitors and sponsors.
Event highlights included an unforgettable party night at The Ivy, along with our highly engaging CSR Giveback activities hosted by Genesys in both Wellington and Sydney.




Conclusion
The success of this project is a testament to the seamless collaboration between CW3 and the Genesys team. Together, we delivered two exceptional events over two action-packed weeks of dedication and effort.
As we celebrate 18 years of partnership with Genesys, CW3 looks forward to continuing our successful collaboration, creating even more innovative and unforgettable event experiences for Genesys’ customers and partner ecosystem.


Testimonials
Thank you so much for all your hard work on Xperience ANZ over the past few months, and of course particularly over the past couple of weeks. We have already been receiving some amazing feedback from our customers, partners and Genesys team – and that’s all down to all of your efforts.
Year on year, you guys never let us down and you pour so much into these events, sacrificing your sleep (and sanity) at times.
@chanelle, I’ve never known anyone to be so smiley and happy on so little sleep!
Thank you so much everyone, we really appreciate everything you do and couldn’t put on these fantastic events without you!